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(800) 742-8142

Fraud Alert

At Focus Business Bank we are very serious about protecting your accounts and personal information. Criminals use many different methods to discover sensitive information in order to steal your identity and use it for fraudulent purposes. You can protect yourself and your information by taking time to learn about the different “scams” crooks are using.


Please remember that Focus Business Bank will never call, e-mail or send a pop-up through the Web asking you to verify your account or personal information. If you receive such a request, please do not give or verify any of your information. Call Focus Business Bank immediately at (800)742-8142 and notify us if you believe somebody is trying to steal your information.


Here are some of the ways identity thieves may attempt to get information: 

  • Stealing records or information while they’re on the job.
  • Bribing an employee who has access to these records.
  • Conning information out of employees.
  • Using technology to obtain business records stored on networks, which is commonly called “hacking.”
  • Stealing your mail, including bank and credit card statements, credit card offers, new checks, and tax information.
  • Rummaging through your trash, the trash of businesses, or public trash dumps in a practice known as "dumpster diving."
  • Obtaining unauthorized credit reports by abusing their employer's authorized access to them or by posing as a landlord, employer or someone else who may have a legal right to access your report.
  • Stealing credit or debit card numbers by capturing the information in a data storage device in a practice known as "skimming." They may swipe your card for an actual purchase, or attach the device to an ATM machine where you insert or swipe your card.
  • Stealing your wallet or purse.
  • Requesting a change of address to divert your mail to another location.
  • Burglarizing your home and taking personal information.
  • Posing as a legitimate company and claiming that you have a problem with your account. This practice is known as "phishing" if it is done through the Internet or “pretexting” if it is done by telephone.



The following steps can help protect you from identity theft:


  • Never provide personal financial information, including your social security number, account number or passwords, over the phone or the Internet if you did not initiate the contact.
  • Never click on a link provided in an e-mail you believe may be fraudulent. It may contain a virus that can contaminate your computer.
  • Do not be intimidated by an e-mail or caller who suggests dire consequences if you do not immediately provide or verify financial information.
  • If you believe the contact may be legitimate, go to the company’s Web site by typing in the site address directly or using a page you have previously bookmarked, instead of a link provided in the e-mail.
  • If you fall victim to an attack, act immediately to protect yourself. Alert Focus Business Bank by calling (800)742-8142. Place fraud alerts on your credit files. Monitor your credit files and account statements closely.
  • Report suspicious e-mail or calls to the Federal Trade Commission through the Internet at or by calling 1-877-IDTHEFT.


For more information about identity theft and how to protect yourself please visit the following link to the Federal Trade Commission

For recent and frequently updated consumer alerts visit the FDIC consumer alert page at:

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